The Beauty Counter Returns Policy
The Beauty Counter is happy to accept product returns.
Send the products, receipt plus the completed return form to us within 14 days of the original purchase date.
The Beauty Counter
c/o The Sanctuary Skin Care and Beauty
Shop 3-4, 4 Young St
Neutral Bay NSW 2089
Broken or faulty items
If you have a broken or faulty item, we’re happy to provide a refund, replacement, exchange or store credit, including all postage costs. Please contact us within 7 days of receiving your order, so that we can make the necessary arrangements.